App Overview:
Designed for Supply Chain and Replenishment teams, Seek’s On Time In Full (OTIF) App is meticulously designed to improve supply chain operations and empower businesses to achieve exceptional delivery performance. One of the key strengths of the OTIF App lies in its ability to identify root causes behind delivery delays, order inaccuracies, and fulfillment inefficiencies. .
App Benefits:
- Improved delivery performance: By regularly monitoring carrier performance and identifying areas for improvement, businesses can work with their carriers to improve delivery performance, resulting in more on-time and in-full deliveries.
- Cost savings: Poor delivery performance can result in additional costs such as expedited shipping or lost sales. By using the Weekly OTIF Carrier Scorecard to identify carriers that require improvement, businesses can reduce these costs and optimize their supply chain operations.
- Improved Customer Satisfaction: By monitoring and improving your OTIF performance using Seeks OTIF App, you can enhance customer satisfaction. On-time delivery and order accuracy are crucial factors for customer satisfaction and loyalty. With the tool's insights, you can take actions to ensure that orders are fulfilled promptly and accurately, meeting or exceeding customer expectations.
Key Metrics:
- OTIF %: % of Cases delivered on time AND in full on the MABD
- On Time %: % of Cases delivered on the must arrive by date (MABD)
- In Full %: % of Cases delivered in full from the supplier
- Late %: % of Cases delivered after the must arrive by date (MABD)
- Early %: % of Cases delivered before the must arrive by date (MABD)
- On Time Charges: Charges associated with the deliveries Early or Late
- In Full Charges: Charges associated with the deliveries Early or Late
- Carrier: Unique Carrier associated with the delivery of cases/product
Actions You Can Take:
- Performance Monitoring: Seek's OTIF App can help organizations monitor their supply chain performance in terms of on-time delivery and order fulfillment. It provides visibility into key metrics, such as delivery times, order accuracy, and inventory levels. By regularly analyzing this data, organizations can identify areas of improvement and track progress over time.
- Root Cause Analysis: If there are issues with on-time delivery or order fulfillment, Seeks OTIF App can assist in conducting root cause analysis. It helps identify the underlying factors contributing to delays, errors, or other performance problems. With this information, organizations can take corrective actions to address the root causes and prevent future occurrences.
- Carrier Collaboration: Seek's OTIF App can facilitate collaboration with carriers by providing shared visibility into performance metrics. It enables organizations to work closely with carriers to improve on-time delivery and order accuracy. By identifying areas of improvement and implementing corrective actions together, organizations can enhance overall supply chain performance.